When I unpacked the bike, I noted that the rear fender was deeply dented. Contacted Wired and they sent a new fender immediately which I received within a few days. Great service!
This bike is incredible! I ride around town almost every day!
Incredible power!
Be sure to order the VEE, zigzag tires to improve performance if you never taking it off road.
Wired comes through with customer service that is amazingly easy and fast
I took about a years worth of time researching this bike and I can’t complain! The shipping did take longer than what was expected, but well worth the wait. Anyone who is interested in this bike will not be disappointed
Rear fender was damaged during shipping I emailed wired sent pics an since I paid for the shipping insurance they sent a rear fender asap. Very happy.
My Wired Freedom and I began a journey as a New Year's resolution. Starting in Jan'24, I've ridden hundreds of miles in the past six months, dropping from 260 lbs to 195 lbs today (so far!) I can't begin to tell you how the Wired Freedom has changed my life. The name is almost prophetic- I have the freedom to go anywhere in town that I want to!
I quickly learned that I'm not interested in speed as much as I love the range that I can get. With the controller on PAS 2, I can easily go 35 miles (given the incline between where I live in Summerlin to downtown Las Vegas and back) without any range anxiety
I like the bike except for the death wobble but the rest of the process was terrible and lack of communication from Wired and UPS shipping was terrible
This is one amazing e-bike. Very reliable powerful and very fast
The quality is top notch
I texted Wired about my plastic controller box brackets breaking. They responded within the hour and sent me new metal brackets. They fit perfectly, and I am thrilled with the customer service and response.
They hold the controller box on very tightly. The design and work-ability are very good. Extremely secure and very solid grip, once tightened the controller box literally cannot be moved.
Great bike. Lot of power. Great value. Steve and Dan did a great job with a small repair needed due to shipping and handling by carrier. Thanks Wired.
thanks, Dan!
You went up and beyond! Over the phone instructions, even on a Saturday. Great experience. Thank you so much.
