CUSTOMER REVIEWS

Based on 906 reviews
85%
(768)
7%
(60)
2%
(20)
2%
(15)
5%
(43)
Love my Freedom

My Wired Freedom and I began a journey as a New Year's resolution. Starting in Jan'24, I've ridden hundreds of miles in the past six months, dropping from 260 lbs to 195 lbs today (so far!) I can't begin to tell you how the Wired Freedom has changed my life. The name is almost prophetic- I have the freedom to go anywhere in town that I want to!
I quickly learned that I'm not interested in speed as much as I love the range that I can get. With the controller on PAS 2, I can easily go 35 miles (given the incline between where I live in Summerlin to downtown Las Vegas and back) without any range anxiety

I like the bike except for the death wobble but the rest of the process was terrible and lack of communication from Wired and UPS shipping was terrible

I have not received my order. What does your insurance cover?

Works great

The bracket replacements work great

Amazing bike. Quick and comfortable

Amazing bike. Quick and comfy

Everything arrived in good shape. Thanks!

This is one amazing e-bike. Very reliable powerful and very fast
The quality is top notch

too big but it’s my fault, great quality

Controller box brackets

I texted Wired about my plastic controller box brackets breaking. They responded within the hour and sent me new metal brackets. They fit perfectly, and I am thrilled with the customer service and response.

Controller Box Metal Brackets are very strong

They hold the controller box on very tightly. The design and work-ability are very good. Extremely secure and very solid grip, once tightened the controller box literally cannot be moved.

Great bike. Lot of power. Great value. Steve and Dan did a great job with a small repair needed due to shipping and handling by carrier. Thanks Wired.

Upgraded controller mounts

Great upgrade

TOP NOTCH SERVICE!

thanks, Dan!

You went up and beyond! Over the phone instructions, even on a Saturday. Great experience. Thank you so much.

Love it

Chain is coming off when I pedal hard. Otherwise I love this bike. I wish I could get help figuring out the chain issue.

A
WIRED Freedom
Alex Bassin
Flawless right out of the box

I wanted to experience the bike before leaving a review, so it’s been over two months since I received my blue freedom. Assembly was a breeze, way easier than I anticipated with no issues whatsoever. After numerous trips on different terrain I can tell you that I love this bike more and more every time I ride it. I replaced the seat, added backup camera and horn. This ebike does not need anything else. With plenty of power and distance it's an ultimate cruiser. Kudos to the Wired team for getting it right!

Amazing bike!!! So fun to ride down to the beach and along the ocean!! Zoom zoom zoom

Great Customer Service

I love my e-bike! I dropped my bike and didn't realize a part fell off and when I asked the Wired team for a replacement it was in the mail the next day! Thank you!

Better than I thought it was it's a beast and takes hills like it's nothing where I live it's definitely a great investment and gonna save me money by riding instead of driving thinking of buying another one soon

M
WIRED Freedom
Mark Carroll
Freedom purchase

My 2024 Freedom met my expectations and then some. Customer service was fantastic from start to finish. Thank you Wired. Mark C

Is a great product keeps my phone secure while I’m writing

C
Display with Thumb Control Detached 2024
CRAIG

It is a great module. I do an Endo over the handlebars. Had to replace the brain.

A
Handle Bar Grip Endcap
Arthur Przychodzien

Excellent service

Power to go Anywhere
CUSTOMER SUPPORT: (888) 996-0632
115 E. COMMERCIAL STREET, WOOD DALE, ILLINOIS 60191
INFO@WIREDEBIKES.COM