CUSTOMER REVIEWS

Based on 958 reviews
85%
(811)
6%
(61)
2%
(21)
2%
(16)
5%
(49)
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WIRED Cruiser
Darren Thompson

Thanks Wired team! Bike was delivered quickly and with no damage to speak of! With almost 100 miles of ride time since 2/21/25, this experience has been great. Highly recommended for all newbies to the e-bike community!

Exactly as advertised. I’m very pleased with it.

I didn’t need to use it so I guess it’s five stars

No complaints.

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WIRED Cruiser
Jeffrey Stroup

The bike has exceeded my expectations. I can’t believe how fast the acceleration is.

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WIRED Freedom
Howard Smith

Love my wired freedom it’s amazing and fast

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WIRED Cruiser
Kurt Obermeier
Ready to ride!

Delivery was very fast. Less than a week.
Packed pretty well, nothing was damaged although a couple of zip ties were broken and the box had a couple holes on the outside.
Couldn't find any assembly instructions. Watched a YouTube video but my cruiser was a bit different than what the video showed. All in all assembly went smooth except for a couple of hiccups.
I spent more time attaching the fenders than assembling the rest of the bike.
Front fender and head light are held by a 4mm hex bolt and a lock nut but the bolt hole was filled with something preventing me from using a hex. I finally had to get a pair of pliers with big grooved jaws to hold that bolt head so I could tighten the assembly reasonably secure. Time will tell if I got it tight enough.
The rear fender is held by two 4mm hex bolts, both of which were already in the bike even though a little baggie had 2 more. One of the bolts was fastened in the bike so hard it stripped the 4mm wrench on the multitool as I tried to get it loose. Luckily my motorcycles also use a lot of 4mm so I had extra wrenches. The hardest part of the whole operation was adjusting the 3 or 4 inch links that attach the front of the rack to the frame, while it is attached to the fender to get a bit of clearance between the tire and the middle of the fender.
Both batteries are charging so tomorrow I'll get to try it out. Tonite I'll be reading the manual.
Next day edit: Turns out after posting on Facebook was supposed to remove the 2 links and then re-attach the rack to the frame. I just did that but had to use a fair amount of force to bend the two arms from the rack to align the holes with the holes in the frame. The operation did position the back fender correctly.
Took the bike for a short ride after putting 20 lbs of air front and back. Since this is the wife's bike (my Freedom is supposed to arrive later today) this bike will most likely stay in Class 2. Went through the gears and all of the assist levels and I can tell we're going to have a blast on these 2 machines. Yes, we're total noobs as far as Ebikes goes but we both have been riding motorcycles for 20 years.

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WIRED Cruiser
Kenny Lopez

Love it, best e-bike I’ve ever owned

Works great, nice quality and it is really needed for the high pressure shock absorber on my Ebike.

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WIRED Freedom
William Settle

I got a lemon! The controller is defective. Pedaled 3/4 of a mile with no motor engagement.

Bike arrived with a defective controller. Pedaled 3/4 of a mile with no motor engagement.

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WIRED Freedom
Mark Greuel

Appears to be a quality E bike colors is amazing

Does its job, wish I had better rear suspension.

Cool, helps cars see me on my Wired E-bike at night, works well.

Great bag to put my tools in the the back of my amazing Wired Ebike.

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WIRED Freedom
Stephen Olotu

Some parts came broken

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Bluetooth Speaker
Miguel Pereira

great

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WIRED Freedom
Scotty Pierce
Simply the Best Bike I've ever owned

I received the bike 3 days after ordering. Put it together in about 30 minutes. This is the fifth e-bike I have owned and there is no comparison to anything else. From the power to the range to the comfort, the ability to pedal at any speed, and the braking, this is a superior product. I feel like every other bike I ever purchased is nothing but a toy.

Very nice bag. Lots of room.

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WIRED Cruiser
Michael L Brunfield

The only issue was upon arrival, the front axle bolt was in so tight it wouldn't release to get the temporary hard plastic bike stand off. The owner (Steven) gave me the authority to take the satand off by whatever means necessary to get the axle out and he would send me a new axle. I was able to solve that problem. Other than that, GREAT BIKE!!

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Phone Holder
Diane Prior

The phone holder works great. It’s on my wife’s bike.

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Side Mirrors (pair)
Lance Lindow

Fits perfectly. Great view to keep safe in traffic.

Would recommend this bike to anyone and everyone who is looking into getting it.

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WIRED Cruiser
Yolanda Myers

I've had this bike since 07/27/24, and it is now 09/07/24. I have not had the chance to ride it not 1 time because of a part that needs to be replaced upon arrival. I am waiting for Wired to send me another battery bracket because the one that came with the bike arrived damaged. Also, the bike didn't even come with a class 2 sticker on it. I am very disappointed with this purchase.

Th bike is awesome, speed and manoeuvre is great.
The only thing that I dislike is the chain. It flew out twice and got stuck in the freewheel. I think that the Crank set needs a chain guard on both sides. (Also on the inside).

Power to go Anywhere
CUSTOMER SUPPORT: (888) 996-0632
115 E. COMMERCIAL STREET, WOOD DALE, ILLINOIS 60191
INFO@WIREDEBIKES.COM