FREEDOM - Full Suspension

60V 2000W Motor


CRUISER - Step Through

60V 2000W Motor


Frequently asked questions

Have questions? We’re here to help!

Hey WIRED, what's up with the name change?

Many of you may have noticed that our company name had recently changed. We entered the e-bike market as Wicked Ebikes. We have now officially changed it to Wired Ebikes. You might be thinking...ok, so what gives?!? Why would you do such a thing??

Jealousy is a funny thing. 

Wicked Ebikes stormed into the market and one unhappy "e-bike" company took notice. See how I just used quotes around the term e-bike? That's because they sell "e-bikes" that don't look anything like traditional e-bikes. They look like old school motorcycles. Nothing like ours! 

Well, their attorney sent a "cease and desist" letter indicating that Wicked Ebikes was infringing upon their Trademark name. I tried explaining that our e-bikes looked nothing like theirs and both company names were different enough that potential customers would not be confused. It fell on deaf ears.

We will not disclose the name of this "unhappy" company, however, they sell products for $3495 that look strikingly similar to these products that could be purchased for $960 by any one:

(click on link above to see)

In the end, we decided to give this other company their "safe space" so they wouldn't feel "triggered" by our name any further. That's when "WIRED EBIKES" was born! 

"The jealous are possessed by a mad devil and a dull spirit at the same time."

Johann Kaspar Lavater

Are rack and fenders included?


All of our e-bikes come with front/rear fenders and a sturdy rear rack included with the purchase price. No need to pay extra for items that we believe should be included on all e-bikes sales throughout the country! Other companies discount their "standard" e-bike prices and then upsell racks and fenders to their customers. Here at Wired Ebikes, we know our customers want fenders and a rack for no extra charge. You got it!

What is the maximum speed on both the Freedom and the Cruiser?

35 mph (Estimated with a 160 lbs rider)

However, please be aware, that increasing the factory set speed of 20 mph changes the legal classification of our ebikes. All of our ebikes are shipped as class 2 from the factory. That means we have them programmed with a maximum speed of 20 mph.  
Legally, your ebike can no longer be considered a class 2 if you increase the maximum speed above the 20 mph factory setting. Changing the speed limit is at the rider's own risk and not advised by Wired Ebikes, LLC. Please check your local/state/federal laws to make sure you’re not breaking any laws by changing the speed limiter. Wired Ebikes, LLC has manufactured their ebikes to be ridden at 20mph and is not liable for any damage that might occur due to high speeds. We take pride the the durability of our ebikes, however, speeds higher than 20 mph create much greater wear and tear on components. Increased wear and tear on components from speeds greater than 20 mph will not be covered under warranty. Besides wearing down the components of your ebike, going at speeds greater than 20 mph on bike paths or other areas with cars, pedestrians and other bicyclists is just plain dangerous! 

What is the "real world" range on the battery?

Approximately 80 miles.

Our battery is one of the largest on the market. That is an undisputable fact. 60v 20ah with LG cells is outrageous! What this means is that our batteries have 1200wh. Just do a google search of the battery size of our competitors (Rad Power, Aventon, Juiced, Sondors, Ariel Rider...). No other ebike comes close. Unfortunately, a lot of companies greatly exaggerate the distance that their ebikes can travel on a single charge. Most of them are 48v 14ah batteries. Unless you are going downhill or getting a serious burn in your leg muscles from peddling so hard, 30 - 40 miles is the most you will achieve on a small battery. Its just physics!  

How many watts are the motors and why is it important?

2000w Peak
1000w Continuous

In order to determine the overall "power" of an e-bike, the wattage is the most important measurement to consider. Wattage is a measurement of how much power the e-bike's motor can potentially generate. A motor with more watts is usually faster and has greater hill climbing ability (torque).  The majority of e-bikes have a 500w continuous/750w peak motor. Both of our models (Freedom and Cruiser) come with a 1000w continuous/2000w peak motor. That is twice the power of our competitors! 

Continuous wattage refers to how much power the motor can handle on a continuous basis, while peak wattage is the highest amount of power a motor can output under stress. 

Both of our models come shipped as a class 2 e-bike which means the motor is limited to 750w of continuous power. This is to make sure our e-bikes stay in legal compliance of federal and state laws which use the three classes. The setting are adjustable to change from class 2 to another class or even unrestricted. However, you must comply with your local laws and only use unrestricted mode on private property where it is safe to unlock the e-bikes full potential. Riding over 20 mph on a bike path, public road or other public area is not safe and should never be done.  

What is your return policy?

45 Days with no restocking fee!

Wired Ebikes is so confident in our products that we are offering our customers the most generous return policy on the market. No other e-bike company offers a 45 day return window with zero restocking fee! We want you to enjoy your e-bike and feel completely satisfied with your purchase. Therefore, we will do whatever it takes to help you with any concerns or issues that may arise. If we are unable to address all of your concerns or any issues that may arise, we will refund your purchase within 45 days of you receiving our product. We ask that the return is done within 45 days of delivery, that the e-bike has less than 10 miles ridden, and that there is no visible damage to the e-bike. If it does not look new or close to new, we unfortunately cannot provide a refund. We truly want you to be happy with your purchase. However, we just ask that you not take advantage of our generous return policy by abusing our e-bikes and then requesting a refund!

We do not charge a restocking fee, however, both the initial shipping charges and the return shipping charges are the responsibility of the customer. Wired Ebikes does not refund the original shipping charges that was paid by the customer, nor does Wired Ebikes pay for the return of our products unless we made a shipping error or unless our product was shipped to you with a serious defect. 

So to be clear: It is the customer's responsibility to pay the original shipping charges upon the purchase of our products and pay for the shipping upon return of our products. 

We will issue a refund using the same payment method you used originally. During your return, we highly recommend that you use a trackable shipping service and purchase shipping insurance. We cannot guarantee that we will receive the item you are attempting to return. If the product is damaged upon the return shipping, the customer is solely responsible for cost to repair or replace the product. Wired Ebikes reserves the right to refuse a refund to a customer who's product is damaged during the return shipping process. That is why it is important to purchase shipping insurance when you are returning your product to us.

PLEASE NOTE: Save the box and packaging that you received with the e-bike to use for the return.  Send us an email (info@wiredebikes.com) or call us at (888) 996-0632 to start your return process. Do not send your ebike or other purchased product back to us without first contacting us and getting return approval. We will not accept returns without prior notice from the customer and approval from our company.

What is the different classifications of e-bikes?

Generally speaking, there are three (3) classifications of electric bikes.

These 3 classes of e-bikes are called:
Class 1 E-Bike
Class 2 E-Bike
Class 3 E-Bike

This class of electric bicycles uses a motor that provides assistance only when the e-bike is being pedaled. It stops providing assisting when a speed of 20mph is reached. Class 1 e-bikes do not have any type of hand throttle. Assistance is only achieved through actual pedaling. The motor is limited to 750 watts on all classifications.

Top Speed
This class of e-bike is limited to a top speed of 20mph. You can physically pedal faster than that. However, the motor will not assist you beyond 20mph. 

This class of e-bike is legally allowed on all bike lanes and bike paths where traditional bikes are allowed. These include bike-only paths, parks, roads, bike lanes, and multi-use trails. They are also allowed on mountain bike trails.

This class of electric bicycles uses a motor that can be solely used to propel the bicycle without the need to pedal. Meaning, Class 2 e-bikes usually have a throttle that can be used to provide assistance simply by twisting or otherwise engaging that throttle. You can get to point "A" to point "B" without pedaling at all. You can throttle the whole way! The great thing about this classification is that you can do either one or both: pedal and/or use throttle! Whether you use the pedals for the boost or use the throttle, power assistance will cease to help over 20mph. As you can see, the speed limitations of power assist is the same on Class 1 and Class 2 e-bikes. 20mph is the maximum you can receive assistance on for both classifications. The only difference is that the Class 2 e-bike will come with a throttle along with the ability to just obtain help from the motor by pedaling. The motor is limited to 750 watts on all classifications.

Top speed
Class 2 e-bikes will assist the rider up to 20mph whether using the pedals or throttle.

Class 2 throttle-assist e-bikes are generally allowed in most places traditional bicycles are allowed. These include all bike-only paths, parks, roads, bike lanes, and, multi-use trails. However, some local laws do not allow throttle assisted e-bikes on their traditional bike paths. You need to check your local and state laws to remain compliant. 

This classification is the same exact as a class 1 e-bike, except for one thing: the motor will assist the rider up to 28mph. Just like the Class 1, there is no throttle on a Class 3 as well. The rider can only obtain assistance from the electric motor by pedaling. When rider exceeds 28mph, the electric motor will cut out until it detects the speed of 28mph or below. Federal regulations and some state laws indicate that Class 3 e-bikes must have a speedometer on them as well. However, most every e-bike will have a speedometer built into the display no matter what classification it falls under. Most e-bike riders want to know how fast they are traveling! The motor is limited to 750 watts on all classifications.

Top speed
This classification allows the motor to assist the rider up to 28mph. No throttle is allowed on any Class 3 e-bike. The class 3 electric bike has the highest top speed of all classes. 

Class 3 e-bikes are restricted from all shared or multi-use paths, bike paths, and trails shared with pedestrians. They are mostly restricted to on-road bike lanes. In some cities in Europe, a class 3 e-bike is regarded as a motor vehicle. A special license is required to ride one. 
How do I turn the power on and otherwise operate the display and it's features?
What makes your e-bikes different from all other products on the market?
Our goal at Wicked Ebikes is not to be the biggest e-bike company around. We want to be the best! We know the only way to achieve that title is to provide our customers with an e-bike that offers more features, better quality and competitive prices. We challenge any potential customer or any competitor to find an e-bike, commercially available for sale, with the features that we offer. As a matter of fact, we challenge anyone to find another e-bike out there with at least two (2) of the features of our e-bikes!

2000w peak geared motor

60v 20ah battery (LG cells)

Ability to change e-bike classification

$1999 price

45 day return with zero restocking fee

How much do the e-bikes weigh?
Surprisingly, our bikes are not has heavy as you would think. The Freedom and Cruiser both come in at around 77 pounds with the battery installed. Remove the 12 pound battery from the frame and now the bike is only 65lbs! Compare those weights with the competition and you will see impressive it actually is.
Power to go Anywhere
CUSTOMER SUPPORT: (888) 996-0632